Selina Yihan Zhao
Asset Management and State of Good Repair Specialist
Driven and results-oriented professional with a solid background in asset management and infrastructure planning. Experienced in coordinating project lifecycle activities and ensuring adherence to contractual obligations. Proven record of accomplishment in project planning and scheduling, effectively managing timelines and resources to achieve successful project outcomes. Organized and detail-oriented, leveraging strong project management skills to ensure efficient workflow, optimal resource allocation, and timely delivery of results. Proficient in problem-solving and effective communication building strong collaborative relationships with clients, stakeholders, and project teams. Works efficiently both independently and collaboratively as part of a team to achieve common goals.
Experience
- Executed effective contract administration for Capital and State of Good Repair infrastructure projects, coordinated project lifecycle activities, ensuring seamless execution and adherence to contractual obligations such as project timelines, budgets, and quality standards.
- Prepared procurement documents and scope of work, ensuring compliance to procurement guidelines; actively engaged in vendor evaluation, proposal analysis and assessments.
- Fostered collaborative relationships with clients, stakeholders, consultants, and project teams, ensuring effective communication and the achievement of common project goals.
- Drafted Service Level Agreements and formulated a stakeholder communication plan to enhance program service delivery and foster effective collaboration; conducted thorough business process reviews with program stakeholders, identifying areas for improvement.
- Delivered comprehensive condition assessments and determined State of Good Repair (SOGR).
- Conducted asset lifecycle cost analysis and risk assessments to prioritize asset replacement or repair decisions, informed project planning and decision-making, optimizing resource allocation.
- Liaised with CAM for annual CAM reporting and participated in risk assessment and annual validation workshops; Performed tri-annual operating budget and expenditure tracking on grounds, building and equipment accounts; liaised with finance team for annual TCA reporting.
- Evaluated facility performance scoring and conducted backlog analysis, contributing to the identification of areas for improvement. Assisted in updating relevant data required for accurate modeling and analysis.
- Liaised with RPAM for updates on WM building assets and coordinated Building Condition Assessment.
- Investigated and identified asset deficiencies and performance issues, conducted asset risk assessments, and provided valuable suggestions and solutions for mitigation and improvement.
- Conducted interviews with facility supervisors, staff, and forepersons to gather crucial background information related to asset failure, frequency of use, complaints, historical issues, and other relevant details.
- Undertook a six-month inter-departmental assignment with the Engineering Technical Services team in Operational Support during the COVID-19 outbreak in 2020.
- Worked as a municipal construction inspector, gaining hands-on experience in municipal infrastructure construction.
- Supported field inspections for diverse municipal construction projects, including water mains, sewers, sewer connections, stormwater, roads, resurfacing, sidewalks, and reconstruction, as well as pre- and post-construction inspections.
- Reviewed technical drawings, plans and profiles, surveys, specifications, design standards, and contract documents.
- Liaised with the Project Engineer, contractor, testing technician, and contract administrator for site-specific issues.
- Tracked quantities and quality of asphalt used for maintaining accurate records of materials used on site.
- Participated in complaint investigation with residents and communication with contractors.
- Identified deficiencies of the water service box and main water valve.
- Read and interpreted engineering drawings and validated construction adherence to standards and specifications based on field measurements.
- Delivered infrastructure projects related to municipal water and wastewater facilities, including condition assessments, feasibility studies, contract administration and inspection, infrastructure improvement projects include wastewater pump stations, wastewater treatment plants, watermain, sanitary sewers, forcemain, and storm sewers etc.
- Analyzed and evaluated hydraulic and hydrologic models of both urban and rural stormwater systems, as well as wastewater collection and water distribution systems.
- Prepared comprehensive project cycle documents, including proposals, gap analysis, risk assessments, life cycle cost analysis, technical reports, invoices, meeting minutes, project presentation slides, and business promotional materials.
- Delivered condition assessments for various facilities, determined State of Good Repair (SOGR), performed life cycle cost analysis, risk assessments and cash flow projections.
- Coordinated condition assessments of 419 valve chambers for compliance and identified remedial interventions to create an evidence based and prioritized capital maintenance plan.
- Communicated the benefits of engineering works to 10,000+ Halton residents via door-to-door residential inspections and telephone canvassing during the $3 million Halton Downspout Disconnection Program.
- Liaised with clients, consultants and contractors to ensure proper communication and project delivery. Optimized inspection process to reduce cost and timeline by effective data management with GIS, SQL and relational databases.
- Identified asset deficiencies, investigated performance issues and examined applicable regulatory/health concerns to develop remedial interventions of replacements or repairs.
- Developed, implemented, and updated asset management databases to ensure asset information and maintenance records are up to date.
- Investigated and responded to public inquiries to resolve conflicts and issues.
- Monitored contractor work for completeness, accuracy and conformance to project requirements.
- Conducted detailed topographic site surveys and various linear & vertical municipal infrastructure inspections.
- Created field inspection maps with GIS and managed inspection databases in Microsoft Access.
- Performed hydraulic analysis, calculations and monitored system Inflow and Infiltration (I/I).
- Prepared and fabricated lab components for teaching and research projects.
- Conducted raw material testing, site investigation and environmental assessments.
- Performed structural calculations for new laboratory equipment.
- Created and edited architectural layouts with AutoCAD and Civil 3D.
- Designed storm water sewer layouts and performed related calculations for the township under the guidance of senior engineers in the urban planning department.
- Processed real-time oil well data, conducted seismic data analysis, provided weekly technical reports.
- Created micro seismic fracture mapping, classified triggers and events in SeisVis and WaveVis.
- Reviewed development site plans, plans of subdivision and traffic impact studies.
- Assisted field inspections surveying and prepared drawings in AutoCAD and Civil 3D.
- Performed storm water calculations, geometric designs of roadways and site servicing plans.
- Conducted material testing and prepared reports for soil, concrete, granular and asphalt.
- Completed the final design ahead of schedule while meeting all the requirements.
Project Highlights
- Region of Peel, Structural Condition Assessment (2022 – Present)
- Region of Peel, Waste Management Process Condition Assessment (2020 – 2022)
- Region of Peel, Mainline Sanitary and Storm Sewer Cured in Place Lining on Various Sewers in the Region of Peel, Project 20-2300F (2020)
- Regional Municipality of Halton, Water Valve Chamber Inspection and Condition Assessment (2017 – 2019)
- Regional Municipality of Halton, Downspout Disconnection Program, Phase II and III (2017 – 2019)
- Region of Waterloo, Sanitary Sewer and Manhole Inspection Program (2018 – 2019)
- Haldimand County, Cayuga WWTP, Condition Assessment for Ouse St Sewage Pumping Station (2018)
- Town of Pelham, Sanitary Sewer Inflow and Infiltration Study (2017 – 2018)
- City of Toronto Solid Waste Management Division, Level of Service and Risk Strategy, and Asset Management Database Development (2017)
- City of Brantford, An Integrated Asset Tracking and Asset Management System Solution (ATAMS) Functional Specifications Development (2017)
- City of Vaughan, Condition and Performance Assessments for the City’s Lift Stations, Forcemains and Pumping Stations (2017)
- Region of Waterloo, Asset Management Systems Implementation Services (2016 – 2019)
- Regional Municipality of Halton, Three-Year Sanitary Sewer Flow Monitoring Program (2016 – 2019)
Education
Professional Skills, Engineering Practice and Communication, Structural Design, Economic and Business Practice, Applied Math for Civil Engineers, Numerical Methods, Materials for Civil Engineers, Geotechnical Engineering, Environmental Engineering, Water and Wastewater Engineering, Municipal Hydraulics
Urban Planning, GIS, CIVL 3D, AutoCAD, Asset management, Technical Report, Workplace Safety, Technical Communications, Construction management, Highway Design, Steel Structures, Surveying, Introduction to Building Principles.
Volunteer Experience
Served as the Departmental Champion for the 2022 United Way Campaign in the Region of Peel and Greater Toronto, providing support and volunteering efforts.
Contributed as a Bridge Building Evaluator for the Mississauga and Brampton middle school students' Bridge Building Competition, volunteering with the PEO Mississauga Chapter.
Achieved 1st place as a member of the Bridge Building Team
Volunteered as a Web Master with CIRQUE
Volunteered as a Business Consultant with QSDT